Customer Satisfaction Is at the ♡ of the Schomp MINI Experience

Great cars and great customer experiences are what define great dealerships. And Schomp MINI does our utmost to deliver on both counts. Here’s the evidence:

Schomp MINI took home two DealerRater awards for MINI dealerships in Colorado, the 2019 Colorado MINI Dealer of the Year and  DealerRater’s 2019 Customer Satisfaction Award.

The awards are based on reviews on DealerRater’s website. Schomp MINI is Colorado’s top MINI dealer, according to the site, with an average score of 4.9 out of five stars. Customers consistently give Schomp MINI’s client advisors and service personnel high marks. We work hard to earn these kinds of comments:

“Dealership is great, staff is wonderful.”

“Pleasant and low pressure.”

“Love my new Mini!”

“Professional and courteous”

“Still going above and beyond”

“Exceeded my expectations!”

A dealership can advertise and promote its products and services to the sky, but nothing beats the comments and reviews offered by real customers. Almost 400 customers have taken the time and trouble to relate their experiences with Schomp MINI on DealerRater.com.

Just a couple of months ago, MINI notched a major victory, ranking highest in JD Power’s Customer Satisfaction Index Study. MINI has ranked either 1st or 2nd in the consumer satisfaction study since 2010. J.D. Power says  “The study measures the ability of dealerships to manage the sales process, from product presentation and price negotiation to the finance and insurance process and final delivery. The study provides insights into customer needs and expectations …”

MINI’s automobiles have been distinguished over the years by their playful approach to the driving experience. Schomp MINI celebrates how much fun our cars are to drive, but our success rests most on customers satisfied with both their cars and the way our dealership treats them. We invite you to come in and see for yourself.