Went in for another normal service on my '19 mini. Very professional team starting at the front desk with exchange of what's going on and what will happen. You then sit in a comfortable waiting area and the service gang gets you and emails you with status and video inspections. A few hours and your done. Clean car, welcome chat, and we're off!
Absolutely excellent service and staff!
The process was smooth and efficient. I loved the communication and the video walk around of our car to let us know what they observed. Any additional work that may have been suggested was not offered in a pushy manner. We drove 56 miles each way and it was well worth it for the level of service that we received. Good customer service is hard to find these days. But we found it and will be back!
Our service tech was very comprehensive and kept us abreast of all the activity surrounding our routine service!
Excellent service: friendly, professional, fast, fair and responsive. Kept me in the know and very friendly, convenient service.
I always appreciate the service when I go there! Stephen Good is awesome! And all the techs work well with him (and me.) I love my mini and they take great care of it (18 years old!)
I am writing this for the parts department specifically. I have 3 minis in my life that I maintain and repair for my family. Every time I call with questions, and every time they help me in person they are excellent! Tyler and Cole are patient with me and my dumb questions. The team here is knowledgeable and professional every time. Thank you to the whole parts team. You guys kick a$$!
I really enjoy the video update and text updates when my car is being serviced. I feel confident the folks are taking great care of my car. One improvement that stands out is having a designated 'check-in' desk for maintenance, would help with the flow. Not one person greeted and there were 3 sitting at their desks with no customers. After 10-15 minutes, I finally approached one of the seated individuals.
Excellent service every time. Trustworthy, friendly and helpful. Worth the drive.
Appointment clerk, service manager, repair specialist all took care of me promptly, courteously, and with outmost respect and efficiency.
Always a great experience!!
My experience was nothing short of great. I appreciated the Lyft they provided me with to and from the dealership
Fast friendly service. All I can ask for
I recently purchased a Mini with Josh as the sales associate. Josh did a great job of navigating the details of the sale. He was informed, fair, and respectful. Thank you, Josh.
Took my recently purchased used CooperS to have oil changed and checked out my mechanic. Communication was good, MINI service is top notch.
A long wait but the Center was comfortable and the service team kept us up to date on when the work will be done.
Josh did a great job working through the process with me and delivering my vehicle in the best condition possible. Thanks!
I've been a happy customer for more than 4 years now. I don't take my Car for service to any other place. Stephen and all the Mini team provide an excellent service
Everyone at Shomp was super friendly and helpful. Brought my car in to have the brake fluid flushed. This place always does everything I need and doesn’t try to be pushy and make me do stuff I don’t need. Thank you everyone.
Great people. Very attentive.
Randee was a great help, both in selecting tires and in getting them installed efficiently!
Steve Good, service manager, was awesome as usual
Hats off to Brody Burns, way to look out
Purchased a 2016 Mini Cooper S earlier this year. Waited to post until I had time to get to know the car. Noah was awesome in making sure I had the one I wanted and it has been great fun to own and drive. Great gas mileage, performance, and sneaky fast. Schomp Mini is the place to get yours whether new or pre-owned. Ask for Noah!
They were very courteous and prompt
Overall great experience would highly recommend
Schomp got me in quickly with no appointment when my battery died. They do an excellent job of keeping me up to date on the status of my vehicle. Excellent service!
Hello, I had an excellent service at Ralph Schomp. Adrien Downey director is very exceptional in customer care. Albert Cruz service Advisor, is kind, and very professional. In servicing. Thank you. Sincerely, Marie Sierzegen
Working with Lisandio Chacon was an absolute pleasure! Lisandio is extremely patient, I never felt pressured to make a decision, and most importantly, a professional. The buying process of my Certified Used 2015 Mini Cooper Countryman was so much quicker than we excepted. Initially the vehicle needed a part that was estimated to take about a week. Lisandio and the parts department at Schomp Mini worked some magic, and the very next day we recieved an awesome video message that showed us a beautifully detailed car with it's new part installed, and my Mini was ready to be picked up! ...
Love these guys. Always great customer service. Always pleasant to work with. I love that I can get a loaner if needed
Great service experience
Schomp MINI has been wonderful to work with since I recently traded in my last MINI for a new one! Helpful whenever I need repair done and to answer questions.
I always have a great experience here. Staff is so helpful and friendly.
Great customer service from start to finish.
The facilities and the staff were great at this location. My issue was documented prior to my arrival and the representative was prepared and ready to double check the issue, make sure they had parts and give me a decent time frame for the work getting done. Plus I has access to free coffee and a nice area to rest and work as well. Great service
The team at Mini was outstanding to work with.
Very quick and easy. Loved the text message feature with video showing what they worked on, and what other parts need work currently, or in the future.
Schomp MINI has always given excellent service. They are experts at cars and always give great customer service. Even if you need a ride while you wait, they will loan you another MINI. I bought my MINI here 8 years ago and she still runs great! They always take good care of her and I’ve had no issues. I love Schomp so much I became a ambassador at one point and love to support the company. Thanks guys for the great work!
Jared is great! Super organized service, took awhile to get part but I was informed of every step
They run a professional operation and I’m always confident I’m getting good service.
Great service, explanation of preventive and necessary maintenance. Staff polite, informed and expedient
Very friendly and knowledge.
Quick & Great service. Jared is friendly and a great point guy!
Bought my Mini
I had my Mazda CX-9 detailed for the first time here. Brad did an impeccable job. My vehicle looked brand new...I will only take my vehicle to Schomp Mini for detailing services from here on out.... Provided Brad remains on the team.
I took my Mini into the service department for an oil change several months earlier & the rep I worked with explained that I needed a major repair which required the tech to drop the oil pan and to change the oil before I did the repair would be pointless. So July rolls around and I bring Mini in for 3 repairs. A couple of hours later the tech sends me a video showing an additional repair that needed immediate attention & then something about the oil change needing to be done soon. I immediately called my rep, Jared Morrison & ...
Excellent service by all involved.
It’s always a great experience at the Schomp Mini dealer. I get a ton of work done in their banquette area while they service my Mini. There are always cold drinks & snacks, good AC, great British beats playing, & the service crew is super friendly & detailed. My car always is delivered washed.
No issues whatsoever. Friendly and curtious service.
I wanted to purchase an electric Cooper SE and after entering my information on the Mini website and choosing the nearest dealer, Noah promptly contacted me via text, my preferred method of communication. I went to the dealership and test drove some cars and Noah answered all my questions. After a few weeks, a vehicle with my specs became available and I was able to fill out my applications online and came in the day the car was delivered. The purchasing process was smooth and seamless!!! 100% polite and professional!!!
Making an appointment was so easy and they serviced my car efficiently. I was able to hang out while my car was serviced but if you needed to leave they offer a complimentary Lyft service! Very nice place.
Very thorough and professional
I had plans to relocate from Cali to Colorado and wanted to purchase a Mini SE. Lana at Schomp was as helpful as could be. She provided me a video walk around the car and confirmed all of my reasons to purchase. My relocate plans fell thru and I bought in Cali but Lana was the reason.
Randy was great she get me checked in pretty quickly considering they are understaffed but I could tell she was putting in a great effort to help everyone as fast and best she could I appreciated that and as always they did a great job on my car
Problems were diagnosed, tires replaced with an alignment and additional flush service was recommended and completed. My only surprise was that my car, for the first time was returned with out running it through the car wash.
Service was great! Wish they would have washed my car. Other dealerships do this as a courtesy.
Very responsive, helpful, and friendly service department.
The service team at Schomp Mini has consistently delivered honest & fair, high quality service to me through the years. The experience is smooth from scheduling through pickup with Excellent communication!
Repaired windshield sprayer. Got me in and I waited and soon was done!
David was my advisor and took great care of me. Explained me the services available and if they will benefit me based on my vehicle history and driving habits. Great service crew👍👍
Service is always great when I go to Ralph Schomp MINI. Jared M is a wonderful service manager. He's always super helpful and answers all of my questions.
I had a great experience while purchasing our MINi Clubman most recently. Josh Fuller was fantastic, highly knowledgeable and professional throughout the process. I would definitely recommend Schomp MINI and specifically Josh Fuller to my friends and family. Thank you!
I recently had the pleasure of purchasing a used vehicle from Schomp Mini. Everybody that I worked with was knowledgeable and did an outstanding job. The process was quick and easy, and due to the level of service, I would absolutely consider returning for a future vehicle needs.
My experience purchasing a MINI at Schomp was excellent. The sales agent, Amanda, exceeded all expectations. My previous vehicle was stolen and I was in the dumps about it. Amanda made my new vehicle purchase easy and fun. She was knowledgeable, professional, and kind. I felt cared for and valued as a customer. Thank you Schomp MINI and Amanda, I love my new ride!!
Amanda was wonderful! She was very helpful and took care of everything efficiently and was very courteous.
Schomp mini is clearly the best dealership I have ever worked with In Colorado! Their attention to detail is phenomenal, customer service has always exceeded my expectations, and their friendly and kind attitude is so much appreciated. It’s actually a breath of fresh air to work with Schomp in this difficult world. One of their sales employees, Lannah, has been particularly exceptional in helping with my second car purchase, but everyone at Schomp has been delightful to work with. I’m a psychologist in a family practice in Denver and would love to have any of their employees manage ...
Quick service and done right.