Just bought a new Mini from Schomp. The sales agent I worked with, Jesse Cooper, was incredibly responsive to my many questions and very easy to work with. The dealership itself is quite cool and modern.
Very good experience overallGreat detail of the car, great that we could test the car and make our reflectionsTo improve - We did wait about 2hrs to get the papers, it was very long- there is code on the door which we don’t have and been ask to go to Ford to get it (would have been good to have it from the previous owner)- no manual in the car- no news about the antenna that was broken, waiting to have one replacement
Every single person I have dealt with has been beyond friendly. I bought my mini from Noah during the middle of covid and he was very personable and helpful. Nick and his team in the service department have also been a great pleasure to work with. The valet crew super nice. I feel like they don't pressure me into something I don't want/need but give me all the options that are best for me. This is what great customer service is!
Efficient and with reasonable terms! Sales staff super courteous and patient! Loved that I was able to custom order my Mini Cooper by sitting down with salesperson in the showroom to go over all the available options - got just what I wanted within my budget.
Found a nice car on line and sent an inquiry which was met initially with an automated response system and then by our sales rep Scott Wright. He was fantastic in getting us the info we needed and facilitating the sale of the car in a quick method. Not quite a 5 star experience as the financial piece was more difficult than it needed to be. They did not submit our info to our Credit union but instead pushed it to a “rebuild” your credit institution with an incredibly high interest rate. We eventually got the institution and rate we wanted ...
Only dealt with my salesman Jesse, he did a good job answering all my questions and working with my bank. I love my Mini Cooper Clubman. Thank you!
Clay and Travis were absolutely wonderful. They were both efficient, friendly and worked with us going above and beyond what you would expect from a car dealership. This is the second/third mini I have bought from Schomp and will continue to do business with them in the future! Thank you, again, for making this experience a breeze!
Great experience buying a car here.
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